Contact Us
Send Us a Message
If you have a question about any of our products please do not hesitate to contact us by our enquiry form or by general email which is info@orangedreamz.com. All emails received will be answered within 24 hours.
Registered Address: 6 Metha Park, St Newlyn East, Newquay, Cornwall, TR8 5LT.
Shipping
Signed For Royal Mail 2nd Class Postage - Orders Under £25
Shipping is by Royal Mail and orders placed before 1pm Monday to Friday will be processed on the same day. Orders placed after 1pm will be processed on the next working day. Delivery 2 -3 working days. Cost for postage is £3.99.
Signed For Royal Mail 2nd Class Postage FREE DELIVERY UK Mainland orders over £25
Shipping is by Royal Mail and orders placed before 1pm Monday to Friday will be processed on the same day. Orders placed after 1pm will be processed on the next working day. Delivery 2 -3 working days
TRACK 24 UK Signed For Orders
Shipping is by Royal Mail and orders placed before 1pm Monday to Friday will be processed on the same day. Orders placed after 1pm will be processed on the next working day. Delivery 1 - 2 working days. The cost is £5.81 and there is no free delivery available for customers using this service.
Returns and Refunds
Customers wishing to return faulty or damaged goods must email us at info@orangedreamz.com to inform us of the problem. Errors and shortages must be notified within 24 hours of receipt of the goods.
Please check all goods immediately as returns will not be accepted for credit unless items returned within 7 working days of receipt by you. All items are to be returned at customers cost and risk.
You must be over 18 years of age to purchase items from this website.
Some electronic cigarettes may contain nicotine which is addictive. Electronic cigarettes could be hazardous to your health, so you should not use them if you are allergic/sensitive to nicotine, a pregnant woman, breastfeeding, advised to avoid nicotine products for medical reasons or a person with an unstable heart condition. If you are seeking medical advice, diagnosis or treatment, you are advised to consult with your medical or healthcare professional regarding using any type of electronic cigarette whether it contains nicotine or not.
Always keep electronic cigarettes out of reach of children.